How to Download and Use Inbox Repair Tool (Scanpst.exe)

MS Outlook is the leading email services provider worldwide that stores the email data in PST file format. It offers a variety of features like calendars, contacts, journals, notes, etc. 

The PST (Personal Storage Table) file contains all the Outlook email information. It can be of different sizes ranging from small to a considerable amount up to 20 GB for Outlook 2007 and 50GB for all other versions. These PST files often get corrupt and inaccessible due to several reasons. The MS Outlook provides an inbuilt tool, i.e., Inbox Repair Tool Scanpst.exe, that fixes the corruption issues in the PST files to recover them. 

Let us first get familiar with the causes due to which the PST files get corrupt and do not open in Outlook. Below mentioned are the reasons for the same.

What Causes Outlook PST Data File Corruption?

  • Large size PST files frequently get corrupt due to massive data in them. You need to split the PST file in Outlook for easy access.
  • Sudden system crash makes the PST files corrupt or inaccessible.
  • Virus or Malware attacks on the system crash the hard drive that corrupts most of the files.

The corruption in the PST files does not allow them to open in Outlook. Furthermore, these files contain plenty of data that give rise to the requirement of using the Inbox Repair Tool Scanpst.exe to repair the PST files.

The users mostly get confused about how to download Inbox Repair Tool Scanpst.exe. There is no need for Microsoft Outlook Inbox Repair Tool download as it is already present on every system that uses MS Outlook. However, it is stored at different locations on the PC for different versions of Outlook and Windows. The users only have to search for the directory on the system to locate the scanpst.exe file.

You do not have to worry about wasting time searching the tool on your system. We have done it for you and provided the exact locations where the Inbox Repair Tool can be found on your PC. The directories of scanpst.exe for different Outlook and Windows versions are given below.

Where is the Inbox Repair Tool?

The Outlook users mostly complain about scanpst.exe missing from their systems and find ways to download scanpst tool. This file does not have a fixed universal location on the PC. To find the Inbox Repair Tool scanpst.exe location on your PC, go to the following directories as per your Outlook and Windows versions.

For Outlook 2019 and 2016:

32bit – C:\Program Files (x86)\Microsoft Office\Office16\

64bit – C:\Program Files\Microsoft Office\Office16\

For Outlook 2013:

32bit – C:\Program Files (x86)\Microsoft Office\Office15\

64bit – C:\Program Files\Microsoft Office\Office15\

For Outlook 2010:

32bit – C:\Program Files (x86)\Microsoft Office\Office14\

64bit – C:\Program Files\Microsoft Office\Office14\

For Outlook 2007:

32bit – C:\Program Files (x86)\Microsoft Office\Office12\

64bit – C:\Program Files\Microsoft Office\Office12\

Other Locations to find Scanpst.exe

C:\Program Files (x86)\Microsoft Office\root\Office16\

C:\Program Files\Common Files\System\Mapi\1033\

C:\Program Files\Common Files\System\MSMAPI\1033\

Now, as you know, where the Inbox Repair Tool scanpst.exe is on your PC. Let us go through the process of repairing the PST files using this tool.

How to Use the Inbox Repair Tool?

The inbox repair tool scanpst.exe repairs the corrupt PST files in a direct & short method and also fix Outlook PST errors. Follow the below-mentioned steps precisely to understand the working of the tool.

Step 1: Open the Scanpst.exe file after you locate it on your PC.

Step 2: Click on the Browse button to choose the corrupt PST file.

Step 3: Pick the PST file from your PC and click on Open.

Step 4: Now, Click on the Start button to begin the scanning process.

Step 5: After the scanning is complete, check the Backup option to keep the old PST file as a backup.

Step 6: Now, hit the Repair button to start the repair process.

Step 7: Once the repair is complete, a pop-up window will appear. Click on OK to finish the process.

The above steps should be followed in a stepwise manner for the proper completion of the process. Nevertheless, the recovery procedure through the Inbox Repair Tool is safe and can be executed in only a few minutes. There are cases in which the Inbox Repair Tool becomes vague and cannot repair the corrupt PST files. 

Limitations Of Inbox Repair Tool 

There are a few limitations that sometimes restrict the usage of the Inbox Repair Tool Scanpst.exe.

  • When the PST file is heavily corrupt, scanpst.exe is unable to repair the PST file.
  • The Inbox Repair Tool occasionally takes multiple attempts to repair a corrupt PST file which can be time-consuming.
  • Even after the repair process, the PST file leaves some bad data sectors that make it inaccessible.

What to do If Outlook Inbox Repair Tool does not work?

Sometimes users may face an issue in executing the process of Inbox Repair Tool (SCANPST.exe) i.e. Inbox Repair tool not responding or Microsoft Outlook Repair Tool not responding. In such a case you can opt for Outlook PST Repair Tool to repair the corrupt PST files.


The Microsoft Inbox Repair Tool scanpst.exe takes care of the corruption in PST files of Outlook. It does not require additional downloading, and its location is different for different Outlook versions. We have provided the exact location to assist you in finding the tool. Moreover, the method to use the repair tool profoundly describes the steps so that you can easily follow them. You can also resolve OST file internal error issue using Scanost tool. Thanks for reading this blog.

About The Author:

Mithilesh Tata is an Email Migration and Data Recovery Expert. He has a keen interest in Technology & Entrepreneurship. Also, he loves cricket, music, and books.


A Wide Range of Software Solution for Outlook Emails and Cloud Backup.

Copyright © 2018-2023 MS Outlook Help All rights reserved.

Sitemap: HTML / XML