Outlook Error 0x800ccc0f – Know how to resolve it

In this technical script, highlights of the Sending and Receiving Outlook Error 0x800ccc0f have been explained. I have provided all the information on how to tackle this error along with the possible reasons behind this error.                 

Outlook error code 0x800ccc0f is an error in MS Outlook which arises when a user sends or receives an email. A long message is displayed indicating the error. This message can easily be understood by the tech geeks but for the users who are not technically sound, it is a pathetic situation. The following error message is displayed on the screen indicating the occurrence of this Outlook send receive error.

“Task ‘server name – Sending and Receiving’ reported error (0x800ccc0f): ‘The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider (ISP).The server responded:? K’.”

Common reasons behind Outlook error 0x800ccc0f

There are some of the reasons due to which users face this Outlook error have been explained below:

  • OST file corruption
  • Some technical issues with the server settings.
  • Issues with the internet connectivity or the Exchange Server.
  • Firewall blocking MS Outlook outgoing and incoming messages.
  • Corruption in Outlook profile or Incorrect settings of Outlook profile.

Methods to fix Outlook error 0x800ccc0f

Send or receive the emails to ensure that the error 0x800ccc0f has been fixed or not after applying the above fixes.

1. Check if you’re connected to the Internet

At first, be sure that your system has been connected to the internet and is able to send/receive email messages.

  1. In the browser, type any website’s URL. If the website is opening, your system has access to an internet connection.
  2. If it doesn’t open, troubleshoot the problems in network connectivity by right-clicking on the Wifi signal or Ethernet cable connection and further on “Troubleshoot Problems” in the pop-up menu.

2. Disable Windows Firewall and Anti-virus utility

Follow these sets of instructions:

  1. Navigate to the path, Start ⇒ Control Panel ⇒ Network Connection
  2. Right-click on the type of internet connection
  3. Select the “Properties” option from the menu
  4. At last, move to the ‘Security’ tab and switch off the Firewall.

After that, you need to add manually the outgoing SMTP server name and incoming POP server name in the Outlook email account. Go through the below path for doing this.

  1. Launch the Outlook and go to Tools ⇒ Email Accounts ⇒ View or change existing email accounts ⇒ Next.
  2. Click on Add option under the email accounts dialog box.
  3. Now, click on POP3 and then Next button.
  4. Enter the exact information of your POP3 mail server. Further hit a click on  Next and then on Finish.
  5. At last, rectify the settings of the Outlook account.

For each of the Outlook versions, there are certain differences in the settings of the Outlook profile. Therefore, it should not be done in a casual way. It is wise to exercise caution before you apply any changes to it. A minor mistake may lead to corruption in the data. It should be done with utmost care to fix
Outlook error 0x800ccc0f. So that you can access Outlook Data files without any error.

3. Start Outlook in Safe mode

Launch the Outlook in Safe mode with just basic settings. Also, disable the add-ins. If there is any faulty add-in present and is the source for the problem, the issue will be fixed. For doing this:

Go to ‘Start’ menu. Open the Search box and type outlook.exe /safe in it and click OK. For the Outlook 2003 and earlier versions, you’ll have to type this in the Run dialog box.

4. Run Inbox Repair Tool

If none of the above methods are effective to fix the Outlook send/receive error 0x800ccc0f, there is a possibility that the actual problem is with the OST file or PST file. There might be corruption in these files.

To resolve this issue, you can utilize Microsoft’s inbuilt inbox repair tool i.e. ScanOST.exe or ScanPST.exe. Just locate these utilities and run them one after the other. You can do it by just specifying the OST and PST files that the Outlook profile is using currently. It also solves your Old copy OST error in Outlook.

Recommended Solution

All the solutions that have been explained above are good to go but there might be some limitations between them. You need to maintain the utmost care while performing these manual solutions.

If due to a mistake your Outlook profile has been deleted or damaged, it will end up with the loss of data. To get rid of the above issues, it is recommended to export all the data in OST file format to Outlook PST. It can be done effectively by simply employing an OST to PST Converter.

It is one of the most reliable and efficient software utilities that can be used for this OST to Outlook PST Conversion and further to troubleshoot the Outlook error 0x800ccc0f.


In this article, we discussed How to resolve Outlook Error 0x800ccc0f. We try to understand the use of both manual & professional solutions to resolve this Outlook error. Thanks for visiting this blog. I hope you found it helpful. For more Outlook-related updates visit this MSOutlook Help Blog regularly.

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