Guides to Export Exchange Online Mailbox to PST in Easy Steps

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Summary: This blog will guide you on how to export Exchange Online mailbox to PST. We’ll cover both manual and professional methods (Office 365 Backup Tool), tested by technical experts, to help you choose the best solution for your needs. By the end, you’ll have a clear understanding of the reasons and steps to export your Exchange Online mailbox to PST format.

Exchange Online Mailbox is the email service provided by Microsoft as part of Office 365. It allows users to access their email, calendar, and other collaboration tools through the cloud. On the other hand, a PST file is a format used by Outlook to store email, contacts, and other data on a user’s computer. However, exporting your Exchange Online mailbox to a PST file has several benefits. You can backup your Exchange Online mailbox to PST, which can be extremely valuable, whether you are an individual or a member of an organization.

Need to Export Exchange Online Mailbox to PST Format

Export Exchange Online to PST allows offline access, improves mailbox performance, meets compliance requirements, and simplifies migration. Below, we will explain some of the main reasons to download Exchange Online mailboxes to PST.

  • This ensures your important emails, contacts, and other information are securely stored on your device, protecting against data loss.
  • When you do not have an internet connection, you can still view and manage the contents of your mailbox by accessing the PST file offline.
  • By offloading data to a local PST file, you can reduce the load on the Online mailbox, leading to faster email access and better responsiveness.
  • Many organizations have regulatory or legal requirements to maintain long-term archives of email communications.
  • If you ever need to migrate your mailbox to a different email platform or service, having a PST export makes the process much easier.

Now you have a better understanding of the reasons behind exporting Exchange Online data to PST. You can go on to learn how to export PST from Exchange Online using the various solutions.

How to Export Exchange Online Mailbox to PST Format

Follow the simple steps to manually export an Exchange Online mailbox to PST file using the eDiscovery feature:

  1. Proceed to the Exchange Admin Center after logging into your Microsoft 365 account.
  2. Now, click “Admin Center” and then select “Security & Compliance.”
  3. Use the eDiscovery tool “Content Search” to find the mailbox you wish to export.
  4. Once you’ve found the mailbox, select the “Export” option.
  5. In the export wizard, you can filter the content you want to export by criteria like date, subject, message type, etc.
  6. Afterward, click “Save and run” to initiate the search and export process.
  7. When the export is completed, you’ll get a notification. Click “Export results”.
  8. In the export options, you can choose to include encrypted files and other settings. The default settings are usually fine.
  9. Once the export is finished, you’ll be prompted to download the results. (Make sure to copy the “Export key” as you’ll need it to download the PST file).
  10. Finally, download the PST file to the location of your choice using the “Export key”.

Because of this, you cannot complete this task unless you are a member of the eDiscovery Manager role group. You can use PowerShell to assign the Mailbox Import Export role to your user account if it does not already have the necessary permissions.

Cons of Using the Manual Method

  • To follow the instructions precisely, you needed to have technical experience.
  • It is limited to supporting specific browsers, such as Microsoft Edge and Internet Explorer.
  • Duplicate items may occasionally be produced by the export.
  • The search feature can be tedious and problematic at times.

If you find that the manual method is not working for you, you can select the professional method, which is explained in detail below.

Automated Solution to Export Exchange Online Mailbox to PST Format

The Office 365 Backup & Restore Tool allows you to easily back up mailboxes, public folders, and archive folders from Office 365 accounts. This includes the mailboxes of the Office 365 admin and their users. It allows users to download PST from Office 365. Moreover, it can export the mailbox data into various file formats, such as PST, MBOX, PDF, EML, EMLX, and MSG. This means you can save the mailbox contents to your local computer or PC. Additionally, it has several helpful features and filters that make the backup process easy and accurate. For example, you can use the Date Filter option to only back up emails within a specific date range. In addition, you can make use of the helpful feature that allows you to eliminate duplicate emails from the mailbox folders that are backed up. The option to “Assign Impersonation Rights” is another special feature. This lets you backup multiple Office 365 accounts’ mailboxes simultaneously.

The tool also offers a free demo version that lets you back up up to 50 mailbox items for free. Now, download and follow the below listed steps to backup Exchange Online mailbox to PST.

Simple Steps to Export Exchange Online Mailbox to PST:

  1. Download and launch the Office 365 Email Backup Tool.
  2. Now, choose the “Backup” option.
  3. Enter your Office 365 login credentials and Sign In. Make sure to check the “Impersonation Rights” option.
  4. Here, select the account you want to back up.
  5. Afterward, choose the Folders you want to back up from the displayed tree structure, then click Next.
  6. Select the PST saving option from the list and pick other Features you want to use.
  7. Now, hit the “Convert” button to start downloading.

This process makes it easy to save Exchange Online data to a PST file, with various customization options to ensure an accurate and efficient backup.

Conclusion

We have discussed two ways to export Exchange Online Mailbox to PST file: the manual method and the professional method. The manual method using the eDiscovery feature in the Microsoft 365 admin center is effective, but it requires technical knowledge and has some limitations. If you only have a small amount of data to back up, the manual method can work. On the other hand, the professional method is a more comprehensive solution. It can back up any amount of data without limitations. The tool also provides several useful features and filters that make the backup process smoother and simpler. If you have a large amount of data to back up or need more advanced features, the professional method with a dedicated backup tool is the better choice. It’s more user-friendly and efficient compared to the manual eDiscovery process. You can use the live chat feature to contact the technical support team if you have any questions about exporting your Exchange Online mailbox using these methods.

About The Author:

Suman Rawat is a technical content writer and expert in the fields of email migration, data recovery, and email backup. Her passion for helping people has led her to resolve many user queries related to data conversion and cloud backup.

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